Shipping policy

Shipping & Delivery Policy + ( Taxes & Customs Duties )


Last Updated: [February 13, 2025]


At [LIBRA STORE], we are committed to providing fast and reliable shipping services to our customers in Bahrain and across the GCC. Please review our shipping policy below for important details regarding delivery timelines and procedures.


1. Domestic Shipping (Bahrain)

  • Orders within Bahrain are processed and shipped within 24 hours of payment confirmation.
  • Delivery covers all regions in Bahrain. Please ensure that the shipping address is entered correctly to avoid any delays.


2. GCC Shipping (Gulf Cooperation Council Countries)

  • Orders to GCC countries are shipped within 3 to 5 business days from the confirmation of the order.
  • In rare cases, due to unforeseen circumstances, delivery may take a maximum of 7 business days.


3. Shipping Delays

  • While we strive to meet our estimated delivery times, delays may occur due to weather conditions, customs clearance, or unforeseen logistical issues.
  • If your order is delayed beyond the stated time frame, please contact us at [Librastorebh@gmail.com] for assistance.


4. Shipping Fees

  • Shipping costs are calculated based on the destination and package weight. The final shipping fee will be displayed before completing your purchase.


5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment’s status until it arrives.


6. Failed Delivery Policy

  • If delivery fails due to an incorrect address or failure to respond to the courier, the shipment will be returned, and additional fees may apply for re-shipping.


7. Customer Support

  • For any inquiries regarding shipping and delivery, please contact us at [Librastorebh@gmail.com/+00973 3222 9988].

 

 

Taxes & Customs Duties:

Please note that all product prices and shipping fees displayed on our website do not include taxes, customs duties, or any additional charges that may be imposed by customs authorities or the shipping company in your country.
• Taxes & Customs Duties: These are determined by the destination country’s authorities and may vary depending on the country, product type, and order value.
• Payment on Delivery: Any additional charges will be collected directly from you by the courier upon delivery.
• Customer Responsibility: Customers are fully responsible for paying these charges; our store does not cover them.
• Customs Procedures: Additional documents (such as ID card or tax number) may be required by customs to release your shipment.
• Possible Delays: Customs clearance may sometimes cause delivery delays, which are beyond our control.

Thank you for choosing [LIBRA STORE]! We look forward to serving you with the best shopping experience.